Return and refund policy

Effective Date: July 30, 2026

At abnuquun.shop, we want every customer to shop with confidence. If you are not completely satisfied with your purchase, you may request a return in accordance with the terms below.

Eligibility Requirements

Return requests are accepted within 30 days from the date your order is delivered.

To qualify for a return, the following conditions must be met:

• The item must remain unused and in its original condition.
• Original packaging, manuals, labels, and accessories should be included.
• Proof of purchase or the original order confirmation is required.

Items showing signs of excessive wear, misuse, alteration, or accidental damage after delivery are not eligible for return.

How to Submit a Return

Before sending an item back, please contact our customer support team.

Email: info@abnuquun.shop

Please include the following information in your request:

• Order number
• Item name
• Reason for the return
• Photos if the product arrived damaged, defective, or incorrect

After your request has been approved, return instructions will be provided.

Inspection and Approval

All returned merchandise will be inspected after arrival. Refund eligibility will be determined based on the condition of the returned product and compliance with this policy.

Refunds

Once approved, refunds are typically processed within 5–10 business days.

Refunds will be issued using the same payment method that was used for the original purchase.

Late Return Requests

Requests submitted after the return period has expired may not qualify for a refund unless otherwise required by applicable law.